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PRIVACY POLICY

Office Hours Limited, trading as Teasl

Company registration number: 14247012

Last updated: 11th June 2026

Office Hours Limited, trading as Teasl (“Teasl”, “we”, “us”, or “our”), is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and what rights you have, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or how we handle your information, you can contact us at hello@teasl.co.uk.

1. Who we are

Teasl is the trading name of Office Hours Limited, an AI capability and implementation training business based in Saltburn-by-the-Sea, Teesside, UK. We are the data controller for the personal information described in this policy.

2. Information we collect

We collect personal information in the following ways:

When you make an enquiry or book a session

  • Your name, email address, and company name
  • Any information you choose to share about your team, your goals, or your business when booking or as part of our pre-session discovery process

When you use our free tools

  • Your name, work email address, and company name, which we ask for before giving you access to tools such as the AI Capability Assessment, AI ROI Calculator, AI Use Case Finder, and Course Pathfinder
  • Your responses to the questions within these tools, which are used to generate your personalised results

When you contact us or sign up to our newsletter

  • Your name and email address
  • The content of any messages you send us

When you visit our website

  • Standard technical information such as your IP address, browser type, and how you interact with our site, collected through cookies and similar technologies

3. How we use your information

We use your personal information to:

  • Respond to your enquiries and provide information about our training
  • Process bookings and deliver training sessions
  • Tailor sessions to your team using information gathered through our pre-session discovery process
  • Provide you with results from our free tools, and send these to you by email where requested
  • Send you our newsletter and updates about Teasl, where you have agreed to receive these
  • Improve our website, tools, and services
  • Meet our legal and accounting obligations

4. Our legal basis for using your information

We rely on the following legal bases under UK GDPR:

  • Contract -- where we need your information to provide a service you've booked or requested
  • Consent -- where you've agreed to receive marketing communications such as our newsletter, or agreed to be contacted following use of our free tools
  • Legitimate interests -- where it's reasonably necessary for us to run our business, for example responding to enquiries or improving our services, and this doesn't override your rights
  • Legal obligation -- where we need to keep records for accounting, tax, or other legal purposes

You can withdraw your consent to marketing communications at any time by clicking the unsubscribe link in any email, or by contacting us directly.

5. Sharing your information

We do not sell your personal information to anyone. We do share information with a small number of trusted service providers who help us run Teasl, including:

  • A customer relationship management and booking platform, used to manage enquiries, bookings, email automation, and access to our free tools
  • A platform used to host our free online tools, including the AI Capability Assessment, AI ROI Calculator, AI Use Case Finder, and Course Pathfinder
  • A service used to help us prepare for training sessions ahead of time, as part of our pre-session discovery process
  • A newsletter platform, used to send our AI+ Human newsletter to subscribers
  • Our website hosting provider
  • Our accountant or bookkeeper, where needed for financial record keeping

These providers only use your information to help us deliver our services and are not permitted to use it for their own purposes. We may also share information where required by law, for example with HMRC or law enforcement.

6. International transfers

Some of the service providers we use may store or process information outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as standard contractual clauses, to make sure your information remains protected to UK standards.

7. How long we keep your information

We keep personal information for as long as we need it for the purposes described in this policy. As a general guide:

  • Booking and customer records are kept for as long as needed to meet our accounting and tax obligations, currently 6 years from the end of the relevant tax year
  • Enquiry details and free tool results are kept while you remain in contact with us, or until you ask us to delete them
  • Newsletter subscriber details are kept until you unsubscribe

8. Cookies

Our website uses cookies and similar technologies to help it run properly and to understand how visitors use our site. You can control or disable cookies through your browser settings, though some parts of our site may not work as well if you do.

9. Your rights

Under UK GDPR, you have the right to:

  • Access the personal information we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete your information, where it's no longer needed or you withdraw consent
  • Ask us to restrict how we use your information
  • Object to us using your information for certain purposes, including direct marketing
  • Ask for your information to be provided to you, or transferred to another organisation, in a portable format
  • Withdraw consent at any time, where we rely on consent to use your information

To exercise any of these rights, please contact us at hello@teasl.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you have concerns about how we handle your information.

10. Keeping your information secure

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. This includes using reputable, secure platforms for storing and processing data, and limiting access to information to what's needed to provide our services.

11. Children's privacy

Our services are aimed at businesses and are not intended for children. We do not knowingly collect personal information from children.

12. Changes to this policy

We may update this policy from time to time, for example to reflect changes in our services or to comply with legal requirements. Any changes will be posted on this page with an updated date.

13. Contact us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at hello@teasl.co.uk.